Privacy Policy

At AudioCloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

Personal Data

When you register for an account, we collect personally identifiable information, such as your:

• Name
• Email address
• Username and password
• Payment information (if you subscribe to a paid plan)

Usage Data

We automatically collect certain information when you visit, use, or navigate the Website. This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Access times and dates
• Referring website address

Audio Files and Metadata

When you upload audio files to our service, we collect:

• The audio file itself
• Any metadata contained within the file
• Information about the file (size, format, duration, etc.)
• Any tags or descriptions you add

How We Use Your Information

We may use the information we collect from you for various purposes, including:

• Providing, operating, and maintaining our services
• Improving, personalizing, and expanding our services
• Understanding and analyzing how you use our services
• Developing new products, services, features, and functionality
• Communicating with you, including for customer service
• Sending emails and updates
• Finding and preventing fraud
• For compliance purposes, including enforcing our Terms of Service

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Online Advertising

We use third-party advertising companies, such as Google AdSense, to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about products and services of interest to you.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access and use. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information via our service.

Audio File Security

We take specific measures to protect your audio files:

• Encryption: All audio files are encrypted during transit and storage.
• Access Controls: Only you and users you explicitly authorize can access your audio files.
• Hosting Security: Files are stored in secure cloud facilities with industry-standard protection.
• Regular Security Audits: We conduct security audits to ensure the integrity of our storage systems.

Policy for Children

We do not knowingly collect or market to children under the age of 13. If you are under 13, please do not use the Website or provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us.

Your Consent

By using our service, you consent to our privacy policy.

Cookies

We use cookies to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

The types of cookies we use include:

• Essential cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
• Analytics cookies: These help us count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.
• Advertising cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Third-Party Privacy Policies

AudioCloud’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

GDPR Privacy Policy (Data Protection Rights)

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. These rights include:

• Right to access – You have the right to request copies of your personal data.
• Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using our contact information.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: jgomezval@icloud.com
• By visiting our contact page: Contact Us